Category: Advice

Creating a healthy workplace for your small business

The success of any business depends on the strength of its employees. That’s why creating a healthy workplace is something that every small business owner should strive for. As many employees experienced more flexible working arrangements due to the pandemic, they now expect more than just a paycheck. They want an employer that cares about…
Young female working in the Metaverse with a virtual reality headset.

The Metaverse and its impact on small businesses

The Metaverse. As a small business owner, does this term stir curiosity, confusion, or even fear? Maybe you’re wondering if the Metaverse is the future of the Internet, and if your small business can benefit from it? Is the Metaverse already here? While there has been a lot of buzz around it, it’s still very…
Small Business Owner communicates with a customer.

How to improve your customer communication

Customer communication always has, and always will be, a critical and difficult skill for small businesses to master. It comes with no surprise that 89% of consumers consider customer service as the driving factor for repeat business. The consumer of today doesn’t tolerate lackluster communication and expects businesses to be accessible and available – always.…
Small Business Payment Methods

SMB payment methods to boost sales

Throughout the past decade, the different payment methods in which customers have been able to use with their favorite small businesses have evolved at an unprecedented pace. As a small business owner, it can be a complicated and costly experience to keep up with all changes happening in the world of payment solutions. This especially…
Small business owner doing business in the summer.

Summer marketing strategies for SMBs

Summer is almost here, but now is not the time to take a vacation from marketing. Depending on your industry, you might see sales ramp up or slow down during the summer. Either way, you don’t want to stand still while your competitors get ahead of the curve. Summer marketing can be different in many…
Supply Chain Stats from Statistics Canada.

Building a resilient SMB supply chain

Supply chain issues continue to haunt small business owners well into 2022. These issues materialized during the onset of the pandemic and were further exacerbated by the recent war in Ukraine. While it may seem that only larger companies are affected, supply chain disruptions impact small businesses just as much. In a recent survey, up…
Interest Rates in Canada continue to increase.

How rising rates impact your SMB

Since March of 2020, borrowing rates in Canada have been historically low and low-cost money has been flowing into small businesses. With record-high inflation knocking at our door, the Bank of Canada announced a series of incremental rate hikes to wrestle inflation under control. Rates will likely continue to climb even further as inflation remains…
SMB owner begins his digital transformation journey with the Canada Digital Adoption Program (CDAP)

CDAP – Canada Digital Adoption Program

The Canada Digital Adoption Program (CDAP) For small business owners, cost has always been a limiting factor in adopting new technology. Let’s face it, it’s expensive and can be a challenge to identify which tools and strategies will benefit your business in the long run. Luckily, the Government of Canada is implementing The Canada Digital…
David Souaid gives us his thoughts about leadership in small businesses.

Small business leadership traits to master

For any business endeavor to succeed, you need a solid leader who possesses a specific set of traits. In larger corporations, leadership has always been a highly discussed and celebrated topic. But what about leadership in small businesses? SMB owners are typically thrown into the fire as leaders and expected to adapt quickly. With your…
Natalie gives us her thoughts about recruiting for SMBs.

Recruiting tips for Canadian SMB owners

In February, the economy added 336,600 new jobs (2/3 being part-time jobs) and the jobless rate fell to 5.5%, reaching pre-pandemic levels. Employment in Canada is gaining momentum and with your business quickly regaining traction due to Covid-19 restrictions being lifted, things are looking promising! But there’s one problem. You need to hire new staff…
Canadian SMB owner getting ready for tax season.

Tax season 2022: A guide for Canadian SMB owners

Tax season is officially here. If you’re new to the Canadian small business environment, you may be unfamiliar with the tax laws that apply to small businesses and self-employed individuals. Just like employment income, income from your small business is subject to taxation. In Canada, small businesses and self-employed income can be defined in many…
SMB owners are reopening their businesses for a post-pandemic world.

Optimize your SMB for a post-pandemic world

With some countries already removing Covid-19 restrictions entirely and talks of learning to live with the virus, small business owners are now wondering how they can optimize their business to succeed in an eventual post-pandemic world. It comes with no surprise; small businesses were affected by the pandemic and experienced an unprecedented pace of change.…
Someone working on cybersecurity

What cybersecurity means for SMBs

The Covid 19 pandemic has brought on several changes in the way SMBs do business. More and more, we’re seeing Canadian SMBs embracing digital tools and technologies to better serve their customers. In fact, a new study from PayPal Canada shows that 47% of Canadian small businesses started selling online in 2020. While digital transformation…

SMB strategies to manage inflation

With ongoing supply chain issues and the Omicron variant taking our country by storm, a lot of uncertainty remains for 2022. One major uncertainty is inflation. Much of the current inflation is due to significant imbalances between supply and demand for goods and services. In 2021, we saw a surge in consumer demand and a…

SMB hacks for improving cash flow

Managing cash flow. As an SMB owner, those three words may seem daunting at first, and we don’t blame you. Research shows 64% of Canadian small business owners are burdened with cash flow issues. If you can efficiently manage your cash flow, you will have much more available capital to play with. This comes with…