Author: journeycapitaladmin

Eric Lichtenwalter on customer service

How to Build a Strong Customer Service Experience

You probably know and appreciate how important taking care of your customers, or great customer service, is to the success of your business. To kick off our new Q&A series, I interviewed OnDeck’s Director of Customer Service, Eric Lichtenwalter. He leads a team whose sole purpose is to ensure OnDeck customers have the best experience possible with…
Guide to Small Business Financing

Your Ultimate Guide to Small Business Financing

Your decision to borrow funds for your business and which lender to work with is important. There are many factors to consider to make the right financing choice for your business. There are a lot of different types of financing to explore. You’ll need to weigh the application process, rates, fees, and requirements for each lender you consider.…

Your Quick Guide for Planning a Marketing Strategy

Planning a marketing strategy doesn’t have to be complicated. The most important thing to remember when creating a business plan or marketing strategy is clarity. Having a clear idea of what you hope to accomplish and laying those ideas out in a direct manner is a necessary part of creating a successful marketing plan. You…

3 Content Marketing Skills You Probably Already Have

Definitions of content marketing oftentimes make the strategy sound more daunting than it is. Put simply, content marketing is about a give-and-take relationship between you and your customers: by freely sharing information that your customers will find valuable and relevant, you are offering them real value rather than a sales pitch.   Clouded by all…

Preparing Your Small Business for Valentine’s Day

Valentine’s Day might be the single busiest day of the year for your business. Whether you’re a florist, chocolatier, or jewelry maker, Valentine’s Day is an excellent opportunity to boost sales and bring new customers to your store. In fact, Valentine’s Day sales reached an all-time high of $19.7 billion in 2016 – according to…

5 Must Ask Questions Before You Apply for a Business Loan

There are a lot of decisions to make when you’re considering applying for a business loan. It can get confusing, overwhelming, and if you’re not careful, harmful to your personal credit. So, before you submit any applications with potential small business lenders, I want to share with you these 5 essential questions to ask yourself and/or any lender before you even…
OnDeck Top 10 FAQ

OnDeck’s Top 10 FAQs: Answered

We want to make getting business financing from OnDeck as easy as possible. And we often get asked the same questions by small business owners looking to take financing for their business. So, we want to share the top 10 questions we get asked and answer them for you. 1. What products do you offer?…
applying to OnDeck

Applying with OnDeck? What You Need to Know

Traditionally, applying for business financing can be difficult for small business owners. It takes time you don’t have and loads of paperwork you struggle to find. It leaves you thinking that there must be a better way. Well, you’ve come to the right place! At OnDeck, we made the application experience as stress-free and as painless…

Podcast Interview: Use Small Business Credit to Fuel Your Growth

Obtaining a small-business loan or establishing a credit line is not always easy these days. In the podcast series – “Been There, Done That, with Dennis Zink” – Dennis interviewed Ty Kiisel, Small Business Educator, at OnDeck. This interview discusses some challenges that an owner might confront when trying to use debt financing as an…

OnDeck Seal of Approval Winners

We are so excited to share the winners for the OnDeck Seal of Approval Contest. For the second year in a row, OnDeck worked with Barbara Corcoran to give three entrepreneurs a $10,000 prize, courtesy of OnDeck, and a one-on-one coaching session with Barbara, to take their businesses to the next level. 
We know how…

12 Free Online SMB Management Resources You Can’t Afford to Ignore

Small and medium-sized businesses (SMBs) know how to stretch a dollar to make it go as far as possible. Whether you’re bootstrapping your business on your own or gearing up to seek venture capital backing, it’s important to strategically maximize your budget without sacrificing the quality of your goods or services. Tight cash flow management…

6 Tips to an Outstanding Holiday Season

The holiday season is upon us, but as a business owner, you already know that. For many businesses, this is the most profitable time of year. For some it’s exciting, and for others, it’s a little nerve-wracking. Here are 6 ideas for you to prepare and grow your small business during the Holiday Season: 1)…

5 Crucial Elements of the Perfect Elevator Pitch

It’s tempting to prioritize your startup’s elevator pitch somewhere between watering the office ficus and ordering extra paper towels for the break room. After all, they can be hard to develop and even harder to deliver. However, it’s important that business owners not underestimate the power of a solid elevator pitch and the impact it…

OnDeck’s Seal of Approval Contest

We teamed up with Barbara Corcoran for the second consecutive year to help three small business owners take their business to the next level! Visit OnDeck’s Facebook page at facebook.com/ondeckcapital and tell us how you would use $10,000 and a one-on-one coaching session with Barbara Corcoran to grow your business. How to Enter 1. Tell…